Detailed Service Pack
Detailed Service Pack

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Services Overview

Matching IT Infrastructure availability and business user’s expectations had always been a constant challenge for a CTO but with the advent of disruptive technologies the existing heterogeneous IT landscape has become more complex resulting in the creation of unmanageable, complex IT Infrastructure keeping the IT teams on toes and away from innovation.

At CoreIT, our Remote Infrastructure Management and Monitoring provides a competent support team to handle uptime, improve performance efficiency and provide cost-effective IT Infrastructure Management Services.

Our Remote Infrastructure Management & Monitoring services facilitate streamlining clients IT operations by providing a qualified team of experts, flexibility, and cost-effectiveness to contracts. Our team has been successfully managing routine IT Infrastructure issues in the global ecosystem from different time zones.

By engaging with CoreIT enterprises witness improvement as our processes are ITIL aligned, follow industry best practices and have rich technology partner network.


Will business lose control after outsourcing their IT services?

No, as a business owner you will still continue to have control over your IT. Businesses can decide what they want to outsource to IT vendor and what all IT services they want to manage internally.

Can we predict our IT budgets?

Yes, there are customized and predictable managed IT services subscription models. MSP helps in streamlining budget . Managed IT outsourcing services assists businesses in revaluating their approach to IT CAPEX and ongoing OPEX

Which businesses should opt for IT outsourcing?

For an SME it’s not possible to keep pace with technology upgrades, tech support, compliance and regulatory requirements. Similarly in large enterprises, the heterogenous IT environment spread across multiple geographies it becomes a challenge for internal IT team to manage IT of that scale that too while maintaining the budget. In both the cases, MSPs assist in improving business efficiency by monitoring and managing heterogeneous IT infrastructure for businesses of varied sizes. MSP works like an extended team that monitors and manages IT infrastructure to provide continuous IT services. This also helps in availability of resources for strategic work.

What are the benefits of IT outsourcing?

Managed Services give access to expertise and best-of-breed technology to manage IT infrastructure without investing heavily in technology refreshes or IT operations. 

Key benefits are

  1. Cost Saving: One of the key perks to outsource IT services is get the benefit of cost saving.  By outsourcing routine IT services tasks businesses are able to curtail expenditure while getting better services. IT infrastructure tools are expensive and remain under- utilized because of lack of product understanding and technical know-how. MSP helps in evaluating the right tool, skilled engineers to implement and provide integrations to get the best out the IT infrastructure tool.
  2. Access to latest technology: One of the bonuses of 24X7 monitoring and management of IT environment is that of an assurance to get access to upgraded IT tools & systems and enterprise-level IT services at low cost.
  3. Trained and Skilled engineers:  By IT outsourcing businesses get access to trained and skilled resources of MSP that have experience working in different IT landscape. Businesses in this way get qualified and certified IT resources without any hiring cost. 
  4. Robust IT operations: By outsourcing their IT services to managed service provider businesses are assured to receive proactive IT support that fixes issues before the same are escalated.
  5. Adherence to Compliance: Adhering to a regulatory compliance to run a business can become an uphill task for many organizations at times. MSPs help in automating the standard processes that provides opportunity to remain agile and stable.
  6. Switch from CAPEX to OPEX model: sizeable portion of company budget is CAPEX and by switching to IT outsourcing businesses migrate to OPEX model. IT outsourcing is most trusted model to reduce IT expenditure